Here are the steps for if you forget your Password to the WP Admin Log In to your website.
- Go to the Log On URL (usually your website address followed by a forward slash then followed by a wp-admin command. So it should look something like this: https://yourwebsiteaddress.com/wp-admin
- When you see the Log On Interface, look to just below the Log In Fields and there is a link to "Lost Your Password?". Click on this link.
- You will need the username or the email used for your admin access for this section. If you cannot remember this, please contact support@digitalfront.co.nz (A retrieval fee of $20.00 will be billed to you) if you have not recorded these details. Enter either your Admin Email or Username into the field and click the "Reset Password" button
- If you have used the correct retrieval username or email address, you will receive a reset link.
- If you are having difficulty retrieving your password, contact support@digitalfront.co.nz for assistance. Remember, a retrieval fee of $20.00 will be billed to you.